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Rashubh Export

Global Trade Partner

Frequently Asked Questions

Everything you need to know about exporting with Rashubh Export

FAQ - Rashubh Export

Frequently Asked Questions

Get answers to common questions about our products, shipping, and export process.

Our MOQ varies by product category. For agricultural machinery, we typically require a minimum order of 1-2 units. For solar panels and smaller equipment, MOQ starts at 10 units. We're flexible for bulk orders and can discuss custom requirements. Contact us for specific product MOQs.

We export to 50+ countries worldwide, with strong presence in Africa (Kenya, Tanzania, Nigeria, Ghana), Middle East (UAE, Saudi Arabia, Oman), Southeast Asia (Vietnam, Philippines, Indonesia), and Europe. We handle all export documentation and customs clearance for hassle-free delivery.

Shipping time depends on destination and shipping method:

  • Sea Freight: 15-45 days (most economical for bulk orders)
  • Air Freight: 5-10 days (for urgent shipments)
  • Express: 3-7 days (for small, urgent orders)

We provide real-time tracking for all shipments.

We accept multiple secure payment methods:

  • Bank Transfer (T/T): Wire transfer to our business account
  • Letter of Credit (L/C): For large orders
  • Western Union / MoneyGram: For smaller transactions
  • PayPal: Available for select products

Payment terms: 30% advance, 70% before shipment (negotiable for regular clients).

Yes! We handle all export documentation including:

  • Commercial Invoice
  • Packing List
  • Bill of Lading / Airway Bill
  • Certificate of Origin
  • Quality Certificates
  • Export License (IEC)
  • Customs Declaration

We also assist with import documentation for your country if needed.

Warranty: All products come with manufacturer warranty (typically 1-2 years depending on product). We provide warranty documentation and support for claims.

Returns: We accept returns within 15 days of delivery if products are damaged or defective. Items must be unused and in original packaging. Return shipping costs are covered by us for manufacturing defects.

Once your order ships, we provide:

  • Tracking number (for air/express shipments)
  • Bill of Lading number (for sea freight)
  • Real-time updates via email/WhatsApp
  • Access to shipping company's tracking portal

You can also contact us anytime for shipment status updates.

Yes! We offer customization for bulk orders including:

  • Custom branding and labeling
  • Specific technical specifications
  • Color and finish options
  • Packaging customization
  • OEM/ODM services

Contact us with your requirements for a custom quote.

Yes! Rashubh Export is:

  • MSME Certified: Registered with Ministry of MSME, Government of India
  • IEC Registered: Valid Import Export Code for international trade
  • GST Registered: Compliant with Indian tax regulations

We can provide certification copies upon request.

Getting a quote is easy! You can:

  • WhatsApp: Message us at +91 97250 75121
  • Email: Send requirements to rashubhexport@gmail.com
  • Contact Form: Fill out our online inquiry form
  • Phone: Call us directly at +91 97250 75121

We respond to all inquiries within 24 hours with detailed quotes including pricing, shipping costs, and delivery timeline.

Still Have Questions?

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